Turtle Beach 731855040407 Guide de l'utilisateur télécharger pdf (Page 12)

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Troubleshooting Tips

Possible cause Solution

Volume control turned down

Press the Volume Up button on the Ear Force Headset Audio

Controller If necessary, press the Game button of the Chat/

Game Mix.

Loose connector Conrmthateachplugisinsertedrmlyandfully.

Possible cause Solution

Microphone muted

Press the Mic Mute button on the Ear Force Headset Audio

Controller.

Mic boom loose

Conrmthatthemicboomisfullyinsertedintothejackon

the left earcup.

Disconnect the mic boom from the headset and plug it back

in, making sure you hear a click, indicating that it is plugged

in all the way

Possible cause Solution

Chat volume control turned

down

Press the Chat Button on the Chat/Game Mix of the Ear Force

Headset Audio Controller.

Loose connector Conrmthateachplugisinsertedrmlyandfully.

Possible cause Solution

Mic Monitor set to “off”

Solution: Long-press the Mic Button on the Headset Audio Con-

troller to toggle the Mic Monitor between Off, Low, and High.

Note: Mic Monitor is only available when using the Headset

Audio Controller.

No sound/low sound

Microphone not working

If your issue is not resolved by these steps, please visit turtlebeach.com/support

No chat volume/low chat volume

Mic Monitoring not working

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Turtle Beach 731855040407 Guide de l'utilisateur Page 12